Privacy Policy

Introduction

Welcome to the Zinan’s Handmade Studio website (hereinafter referred to as the “Website” or “we/us”). We fully understand the importance of personal information to you and solemnly commit to protecting your personal privacy. This Privacy Policy aims to clearly and comprehensibly explain how we collect, use, store, share, and protect your personal information when you visit and use the services of this Website, as well as inform you of the rights you are entitled to. Please read and fully understand this policy before using our services. By beginning to use this Website, you agree that we may process your relevant information in accordance with this policy.

I. How We Collect and Use Your Personal Information

Personal information refers to any information recorded electronically or otherwise that can identify a specific natural person’s identity or reflect their activities, either alone or in combination with other information.

Information You Provide Voluntarily:

Contact and Communication: When you contact us through forms on the website, email, or instant messaging tools, you may provide your name, email address, phone number, and other information to enable us to respond to your inquiries.

Order Processing: When you purchase products, we need to collect your name, shipping address, contact number, and necessary payment information to complete transactions, arrange deliveries, and provide after-sales services (such payment information is directly processed by third-party payment platforms such as PayPal, and we do not store sensitive payment card information).

Information We Automatically Collect: To ensure the normal operation of the website and optimize your service experience, when you visit our Website, we may automatically collect certain technical information through Cookies and similar technologies, such as your IP address, browser type, operating system, visit time, browsing history, etc. This information typically cannot directly identify your personal identity.

We commit to using your personal information only for the following explicit purposes:

• To fulfill contracts concluded with you (such as selling products).
• Based on your explicit consent (such as sending marketing information after your consent).
• To comply with obligations required by relevant laws and regulations.

II. How We Use Cookies and Similar Technologies

To ensure the proper functioning of the website and provide you with a more personalized experience, we store small data files called Cookies on your computer or mobile device. Cookies help the website remember your preferences (such as language settings) and understand which pages are most popular.

You can refuse or manage Cookies by modifying your browser settings. However, please note that if you choose to refuse Cookies, you may be unable to use certain website functions or services that rely on Cookies, which may affect your experience.

III. Information Sharing, Transfer, and Public Disclosure

We place great importance on the confidentiality of your information and will never sell your personal information to third parties. We may share your information only in the following specific circumstances:

• With your explicit consent.
• To fulfill legal obligations: According to laws and regulations, judicial rulings, or requirements from administrative or judicial authorities.
• Necessary service partners: To achieve the purposes stated in this policy, we may share necessary information with service providers who support us (such as logistics companies, website data analysis service providers). We will sign strict confidentiality agreements with these partners, requiring them to process information according to our instructions, this policy, and any other relevant confidentiality and security measures.

IV. Your Rights

According to relevant laws and regulations, you have the following rights regarding your personal information. You may submit requests to us through the contact information provided at the end of this document:

• Right of Access: You have the right to inquire about and obtain a copy of your personal information held by us.
• Right to Rectification: You have the right to request correction or updating of inaccurate personal information we hold about you.
• Right to Erasure: Under specific conditions (for example, when the purpose for which the information was collected has been fulfilled), you have the right to request deletion of your personal information.
• Right to Withdraw Consent: You have the right to withdraw your previously given consent for personal information processing at any time. However, this will not affect the lawfulness of processing activities conducted before the withdrawal based on your consent.

V. How We Protect Your Personal Information

We have implemented industry-standard technical and organizational measures to prevent unauthorized access, use, disclosure, modification, or destruction of your personal information. For example, we use encryption technology (such as SSL) to secure data transmission. However, please note that despite our best efforts, no method of transmission over the Internet or electronic storage method can be 100% secure.

VI. How Your Personal Information Is Transferred Globally

Our website is accessible globally. The personal information you provide will primarily be stored on servers within the People’s Republic of China. If it is necessary to transfer data overseas due to business needs, we will obtain your explicit consent in advance and ensure that the data recipient has adequate data protection standards.

VII. How We Protect Minors’ Personal Information

Our products and services are primarily intended for adults. We do not intentionally collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will promptly delete the relevant data.

VIII. How This Policy Is Updated

We may revise this policy from time to time in response to business development, technological updates, or changes in legal requirements. Any updates will be posted on this page with a prominent notice indicating the latest update date. Please check regularly. Your continued use of our services constitutes your acceptance of the updated policy.

IX. How to Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise your rights, please contact us through the following method:

Email: hzn528600409@outlook.com

We will respond to you within a reasonable time frame as soon as possible.